First-class business customer service

First-class business customer service

The Isuzu D-Max pickup has been successful in many public procurements as well as in the private sector. One of the main reasons is the vehicle's excellent specifications, capability and good level of equipment. Another is the added value offered by Isuzu dealers together with their partners, which makes the vehicle more practical.

Since this is a work tool that has to meet the customer's specific needs, it is extremely important to first map out the customer's wishes and propose suitable solutions. Isuzu salespeople have the knowledge and skills for this, whether the wish is to install a simpler cover on the load bed, a tow bar, or to add a snow plough, a spreader, a higher load bed cover or even a basket lift.

Over the past year, several Isuzu vehicles with special solutions have been handed over to the Police and Border Guard Board, which ensures Estonia's internal security. The needs and conversions have been very different, but they all share one characteristic: their area of operation is often not car-friendly. We have received very positive feedback on the handed-over vehicles, both on their capability and on how well the conversion solutions suit them. We always hope that the vehicles will find maximum purposeful use. We support our customers with proper maintenance to extend their working life even further.

The wide network of cooperation partners of our dealer Auto Bassadone has helped to implement a very wide variety of special solutions. Together with reliable partners, suitable basket lifts were found for the customer so that they would be convenient and easy to use. In addition to selling the vehicles, a thorough user training and practical testing were carried out upon handover to ensure the safe use of the solutions.

The State Forest Management Centre has hundreds of thousands of kilometres of experience with Isuzu models. Now the following Isuzu D-Maxes were put into use. The vehicles are planned to be used on smooth roads, forest tracks and off-road areas alike. Isuzu can be a reliable partner in all these conditions. The vehicles are equipped with everything needed for working in the forest. In addition to Isuzu's good standard equipment, all of the customer's special requirements were met in terms of both equipment and optional extras.

To date, we have received a lot of positive feedback from the users of our vehicles and we are confident that there are many more carefree kilometres ahead.